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Mr Stevenson was the owner of a shop.He had seen many newly married couples coming into his shop for their first refrigerator,washer,dryer and air-conditioner.Pen and pencil in hand,they would ask him a lot of questions about price and after-sale services,but they would usually walk away at the end of their talks.The other day a young couple came into his shop.They asked him all the usual questions and he answered all of them patiently.But when he suggested an order at the end,they replied quickly,"We'llhave to lool around places first."Although feeling a bit disappointed,Mr Stevenson did not show it.Instead,he smiled,moved closer and said,"I know you will go to Discount Dan to look at the price cards.That's perfectly understandable.I do the same.In fact,they sell the same things as we do.But if you buy things there,there is something you will not get.And that is me.I come with everything I swll.I've been in the business for thirty years and in a few years' time I'm going to give my shop to my daughter.I hope she will go on with the family business.I stand behind everything I sell and I will make sure that you will never regret buying things from me."After this short speech,Mr Stevenson offered the young couple some ice cream to thank them for their interest.Because of his honesty,the young couple decided to place an order.1.What did Mr Stevenson's shop sell?2.Why did many newly married couples usually walk away at the end of their talks?3.How did Mr Stevenson treat people who came to his shop?4.Who would be the owner of the shop in a few years?5.Why did the young couple finally decide to place an order?
Mr Stevenson was the owner of a shop.He had seen many newly married couples coming into his shop for their first refrigerator,washer,dryer and air-conditioner.Pen and pencil in hand,they would ask him a lot of questions about price and after-sale services,but they would usually walk away at the end of their talks.The other day a young couple came into his shop.They asked him all the usual questions and he answered all of them patiently.But when he suggested an order at the end,they replied quickly,"We'llhave to lool around places first."Although feeling a bit disappointed,Mr Stevenson did not show it.Instead,he smiled,moved closer and said,"I know you will go to Discount Dan to look at the price cards.That's perfectly understandable.I do the same.In fact,they sell the same things as we do.But if you buy things there,there is something you will not get.And that is me.I come with everything I swll.I've been in the business for thirty years and in a few years' time I'm going to give my shop to my daughter.I hope she will go on with the family business.I stand behind everything I sell and I will make sure that you will never regret buying things from me."After this short speech,Mr Stevenson offered the young couple some ice cream to thank them for their interest.Because of his honesty,the young couple decided to place an order.1.What did Mr Stevenson's shop sell?2.Why did many newly married couples usually walk away at the end of their talks?3.How did Mr Stevenson treat people who came to his shop?4.Who would be the owner of the shop in a few years?5.Why did the young couple finally decide to place an order?
(1)、What did Mr. Stevenson's store sell?
A：Family furniture.
B：Sports apparatus.
C：Household appliances.
D：Things for newlyweds.
答案：C
(2)、Why did many newlyweds usually walk away at the end of their inquiry?
A：They knew they could buy better quality appliances elsewhere.
B：They are bored with the owner's speech.
C：They wanted to compare prices at other stores.
D：They thought the store could not meet their needs.
答案：C
(3)、Which of the following best describes Mr. Stevenson's attitude towards his customers?
A：Polite and patient.
B：Polite and inflexible.
C：Generous and flexible.
D：Snobbish and rude.
答案：A
(4)、What was Mr. Stevenson's response to the young couple's refusal?
A：He was not disappointed at all because he was accustomed to it.
B：He could not hide his disappointment.
C：He felt disappointed but smiled and then walked away.
D：He smiled and started to use his power of persuasion.
答案：D
(5)、Why did the young couple finally decide to place an order?
A：They realized how important after-sale services were.
B：They became interested in the owner and his family.
C：They were touched by the owner's hospitality.
D：They were convinced of the owner's honesty and sincerity.
答案：D
A：Family furniture.
B：Sports apparatus.
C：Household appliances.
D：Things for newlyweds.
答案：C
(2)、Why did many newlyweds usually walk away at the end of their inquiry?
A：They knew they could buy better quality appliances elsewhere.
B：They are bored with the owner's speech.
C：They wanted to compare prices at other stores.
D：They thought the store could not meet their needs.
答案：C
(3)、Which of the following best describes Mr. Stevenson's attitude towards his customers?
A：Polite and patient.
B：Polite and inflexible.
C：Generous and flexible.
D：Snobbish and rude.
答案：A
(4)、What was Mr. Stevenson's response to the young couple's refusal?
A：He was not disappointed at all because he was accustomed to it.
B：He could not hide his disappointment.
C：He felt disappointed but smiled and then walked away.
D：He smiled and started to use his power of persuasion.
答案：D
(5)、Why did the young couple finally decide to place an order?
A：They realized how important after-sale services were.
B：They became interested in the owner and his family.
C：They were touched by the owner's hospitality.
D：They were convinced of the owner's honesty and sincerity.
答案：D